Where vision
becames working solutions.

I'm Joaquin Castillo — A strategist helping Accenture Global IT turn AI consumption into ROI, governance and operating leverage. From hyperscale platforms to agentic AI.

Explore the missionsGet in touch

18+ years · Accenture · HP · ExxonMobil · J&J

GenAI Strategy
Governance
Agentic AI
Platforms
FinOps
Product

Selected impact

Numbers from 18+ years of experience

STRATEGY · PRODUCT · TECHNOLOGY · EXECUTION

0+

Years across AI, product & platforms

0K

Enterprise users served

0%

NPS on a hyperscale platform

↓0%

AI agent spend reduced

↓0%

Market research automated

↓0%

Software licensing cost

HELLO

Ask anything about Joaquin's missions, AI governance work, platforms, or measurable ROI.

JOAQUIN://CAREER-COPILOT · ONLINE
Portfolio Copilot
v1 · grounded on Joaquin's missions
Hi — I'm Joaquin's Portfolio Copilot. Ask about his missions, AI governance work, platform scale, ROI wins, or how to reach him.

The value I create

From AI hype to using AI better

Usage alone doesn't create advantage. I turn tokens, users and prompts into outcomes: lower cost, faster delivery, stronger retention and safer decisions.

Adoption → value

91% NPS on a 700K-user platform. Platforms succeed when adoption, experience and outcomes align.

Operating leverage

Automated 44% of manual research and cut service-desk response from 24h to 8 minutes.

Governance at scale

Built AURA for GenAI observability & governance — cutting some agent spend by up to 70%

Safe innovation

Frameworks that let engineers experiment, automate and deploy AI without losing control of risk or cost.

From vision to value

Flagship missions

A selection of high-impact platforms, products I created or led with my team.

MISSION 01·GenAI Governance

AURA — GenAI Observability & Governance

Role: Concept creator · Solution architect · Principal PM · Team lead

Challenge

Enterprises lacked a 360°, vendor-agnostic way to observe and govern GenAI — driving up cost while amplifying risk and complexity.

Solution

A modular platform that monitors, optimizes and automates GenAI ecosystems, with governance controls and an agent marketplace for task orchestration.

ObservabilityFinOpsAgent marketplacePolicy engine
Result
70%

spend reduced on top-offender AI agents — from chaos to control at enterprise scale.

genai-governance
MISSION 02·Strategic Intelligence

StratGraph — AI Market Intelligence

Strategist & concept creator · Solution architect · Principal PM

Challenge

Executives faced fragmented signals across markets, AI, vendors and regulation; dashboards failed to connect the dots.

Solution

Turns global signals into connected intelligence graphs, executive dashboards and recommendations using generative AI, semantic reasoning and a graph-native core.

Knowledge graphSemantic reasoningExec dashboards
Result
65%

faster to identify and prioritize global trends for executive decisions.

strategic-intelligence
MISSION 03·Hyperscale Platform

Azure Insights Platform & Onboarding Hub

Role: Platform strategy lead · Solution architect · 20-FTE team manager

Challenge

A legacy on-prem analytics system gave limited insight and poor adoption, blocking unified, sustainable operations.

Solution

Architected and launched a hyperscale Azure analytics platform with a self-service onboarding hub, agile delivery and DevSecOps with Microsoft.

AzureSelf-serviceDevSecOpsData lake
Result
700K

users · 91% NPS · built in <14 months · 600 TB/mo · 99.99% uptime · 37% faster onboarding.

HYPERSCALE-PLATFORM
MISSION 04·AI Document Intelligence

DocGen — AI Content Generation

Role: Concept creator · Solution architect · Principal PM · Team lead

Challenge

Building branded, high-quality presentations and documents was slow and demanded specialized design skill.

Solution

An AI tool that automates PowerPoint and Word creation with brand consistency, content automation and web scraping.

LLM orchestrationBrand systemAutomation
Result
58%

faster turnaround · days to minutes · 1,000+ pilot users.

ai-document-intelligence
MISSION 05·Vendor Strategy

Ecosystem Navigator — Vendor Intelligence

Role: Strategist · Solution architect · Product manager

Challenge

Evaluating, selecting and maintaining a large vendor ecosystem was manual, inconsistent and slow.

Solution

A GenAI market-research platform that analyzes market quadrants, vendor positioning, features and portfolio fit — standardizing the internal IT ecosystem.

Market quadrantsGenAI researchPortfolio fit
Result
~44%

of the vendor-research process automated for executive decisions.

vendor-strategy
MISSION 06·Immersive Analytics

Immersive Analytics — VR Data Collaboration

Role: Innovation lead · Concept & prototype owner

Challenge

Global teams needed a richer way to collaborate on Network Operations data beyond flat dashboards.

Solution

An immersive metaverse/VR analytics prototype demonstrating how spatial data collaboration can transform global operations.

VRSpatial dataPrototype
Result
<8mo

from concept to working prototype — proving the future of data collaboration.

immersive-analytics

Operating discipline

Turning data into hard outcomes

Before the GenAI era, I was already shipping analytics that moved cost, speed and adoption — as Principal Product Manager across global IT services.

Faster Resolution

ITSM Insights App

Developed Power BI + automation surfacing service-desk improvement opportunities.

24h → 8min
Cost Control

SAM Optimization App

Created a Qlik dashboard from Flexera data exposing usage, spend & renewal risk.

↓17%
Adoption Lift

Adoption Performance App

Developed Power BI on Azure Data Lake turning usage data into targeted action.

+12%

18+ years · the trajectory

Operations → platforms → AI  

A career compounding from operational excellence into enterprise platforms, data, and now agentic AI and governance.

  1. 2013 — Present · Prague

    Accenture

    GenAI Strategy & Governance → Observability & Automation → Data & AI Architect → Azure Platform & Analytics → Principal Product Manager

    13+ years leading teams, Product Ecosystem, Architecture, GenAI strategy, governance, agentic transformation and optimizing operations;

  2. 2008 — 2013 · Prague

    HP

    EMEA Business Manager · Supply Chain

    Led lifecycle for a high-volume imaging portfolio — launched 24 NPIs and drove portfolio savings of $28K, $110K and $180K across programs.

  3. 2007 — 2008 · Prague

    ExxonMobil

    Inventory Management Analyst · Supply Chain

    Managed a $50M spare-parts inventory across EMEA plants and cut overstock by 30% through analytics-driven control.

  4. 2006 — 2007 · Madrid

    Johnson & Johnson

    SAP Developer · IT Supply Chain

    Configured SAP IM/WM modules and led a full stock migration — delivered on time and on budget.

JC
The human behind the missions

Vision turned  into Motion

For 18+ years, I've connected business ambition with enterprise technology across Accenture, HP, ExxonMobil, and Johnson & Johnson.

I lead global teams, develop talent, and translate complex AI challenges into operating models and scalable solutions that organizations can execute.

Where I add value: Helping Accenture Global IT move from AI ambition to execution through GenAI strategy, governance, product leadership, and scalable operating models and high-performing teams.

In their words

What people who worked with me say

"I can honestly say Joaquin is the best leader I've ever worked with. He is always a step ahead, spotting trends in AI and data before they hit the mainstream. He has a rare ability to connect business needs with innovative solutions, making complex challenges feel manageable."
JC
Jan Cinert
AI Architect
"Joaquin's expertise and human approach are fantastic. His combination of technological understanding, experience and business point of view are incredible."
LB
Libor Bešenyi
Co-CEO / CTO, Xolution

15+ recommendations

15+ voices, each with their own perspective

From AI architects to CTOs and business leaders, Joaquin is recognized for turning complex technology challenges into clear, actionable strategies.

JC
LB
MK
AS
+15
Read on LinkedIn

Core capabilities

GenAI StrategyAI GovernanceResponsible AIAgentic AILLMOpsGenAI ObservabilityEnterprise ArchitectureProduct ManagementAzure CloudData & AnalyticsPower BIQlikAutomation / RPAFinOps / Cost Optimization

Certifications

PMP®CSM®CSPO®3x Anthropic5x ITIL®AIGP (IAPP)CIPM (IAPP)Data Scientist Core I
Explore full certification portfolio (19+)

Awards

  • CIO A3 Winner
  • Addo Agnitio Award

Education & languages

  • MBA — Business Administration
    Universidad de Cantabria
  • MSc — Supply Chain & Logistics
    UNED
  • Erasmus / Socrates Programme
    Politecnico di Bari, Italy
Spanish — Native
English — Full professional
Italian — Full professional

Let's connect

Open to connecting with leaders in GenAI strategy, AI governance, and AI platforms to exchange ideas.

LinkedIn
Based in
Prague · Remote-friendly
Response
Within 24 hours
Languages
EN · ES · IT
Focus
GenAI · Platforms - Transformation